La mia prenotazione

Terms and Conditions

Small Children 

The Larches has steps and retaining walls between the different levels near the house as well as ponds at the front of the house, for this reason we do not think it is a suitable place for small children. 


Dogs 

We love dogs and have our own. Our dogs are not allowed upstairs and similarly we don’t allow guests to have dogs in their rooms. If you stay here with a dog then the dog is welcome but will have to sleep in your car. Payment You can settle your bill in cash or payment can be made in advance by bank transfer. We also accept most credit and debit cards. When booking we might ask for a deposit of 30% of the total charge, the balance being due on the day of departure. 


CCTV 

There are discreet CCTV Cameras on and around the house – We have these installed as from time to time we have cars parked here which have extreme value and their owners appreciate the extra peace of mind that this added security measure provides them with. The recordings are wiped automatically after a time and are never looked at. They only ever will be examined if we ever have any problems, which so far has never happened. 


Disabled Access: 

Due to the style and design of the house and grounds, in particular the different levels outside, we do not think that the house is suitable for wheelchair users. 


Smoking: 

We are a non-smoking house. If you wish to smoke outside, we can provide you with an ashtray. Also we do not allow open flames including candles in the rooms for fire safety reasons.  


Arrival and Departure times: 

Guests should arrive between 4 pm and 8 pm. If you need to arrive outside these hours please let us know in advance and we will make alternative arrangements. We ask that guests vacate their rooms by 10.30 am on the day of departure. 


Liability 

We do our absolute best to ensure that our guest’s vehicles and belongings in general are safe whilst on our premises, but we cannot be held liable for any loss or damage unless directly caused by ourselves. 


Data Privacy 

We keep all information you provide us private and securely stored. We never pass your details on to third parties in any circumstances unless required to do so by law. Should you wish to receive a copy of the information we hold about you please contact us using our contact form. We keep information for a maximum of 10 years after which it will be securely destroyed. Should you wish your data to be deleted before this time, please contact us using our contact form.

 
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